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+251-923-336-489

info@card.albetre.com
support@card.albetre.com

7th floor, Tsega mall,           Addis Ababa, Ethiopia

Frequently Asked Question!

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A virtual card is a digital payment card that exists entirely online. It works just like a physical debit or credit card but doesn’t require a physical card. You can use it for online purchases, subscriptions, and more.

Ordering your card is simple! Just follow these easy steps:

  1. Select Your Card: Choose between Visa, MasterCard, or other available options.
  2. Enter Your Details: Fill in your personal information and select the type of card you need (physical or virtual).
  3. Complete Payment: Pay securely using your preferred payment method (MasterCard, Visa, etc.).
  4. Confirm & Receive: Once your order is confirmed, your card will be sent to you or activated immediately if you selected a virtual card.

A physical card is a tangible payment card that you can carry with you and use for in-store purchases, ATM withdrawals, and online transactions.

How to get one:

  1. Order the Card: On our website, choose the physical card option while placing your order.
  2. Personalize Your Card: Add your personal details and select your preferred design (if applicable).
  3. Receive Your Card: After payment, we’ll ship your card to the address you provide. You can expect delivery within 7-21 business days, depending on your location.

Yes! Both our Visa and MasterCard cards are accepted worldwide. Whether you’re shopping online or traveling, your Albetre card will work wherever these cards are accepted.

Yes! Albetre cards use advanced encryption and security features to protect your personal information. All transactions are monitored for fraud prevention, and you can access your account securely at any time.

If your card is lost or stolen, immediately contact our customer support team at support@card.albetre.com. We will deactivate your card and issue a replacement.

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